Example: There was an error when storing "Subway Sandwich Shop Attn: Jerry 00001" in the "customer name" field. QuickBooks error message: Names in this list cannot contain a colon. The colon is a special character used to indicate a parent/child relationship.
A colon is being used in the customer name field.
The colon is used by QuickBooks to illustrate Parent:Child relation. This means display names may not contain a colon. You must remove the colon from the customer name field.