(Alert) There was an error when storing "(company name)... list cannot contain a colon...

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Alert

Example: There was an error when storing "Subway Sandwich Shop Attn: Jerry 00001" in the "customer name" field. QuickBooks error message: Names in this list cannot contain a colon. The colon is a special character used to indicate a parent/child relationship.

Cause

A colon is being used in the customer name field.

Resolution

The colon is used by QuickBooks to illustrate Parent:Child relation. This means display names may not contain a colon. You must remove the colon from the customer name field.

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